“MIA doesn’t just handle incoming calls, it also proactively checks in with our patients at home after cardiac surgery or during acute heart conditions."

We use the MIA Voice AI Agent both to manage incoming calls and schedule appointments, as well as to proactively reach out to patients who have recently been discharged. These check-in calls help us stay connected with patients during critical recovery phases.

MIA saves us a tremendous amount of time and staffing resources, while giving patients a real sense of security and care. At the same time, we receive far more information and feedback — all captured in a structured format that makes follow-up and medical coordination much easier.”