MIA Services for Hospitality

No lost guests. No missed revenue.

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✔ Conducts real, human-like conversations
✔ Handles bookings & inquiries in real time
✔ Relieves reception & staff 24/7
✔ Sustainably increases guest satisfaction

MIA responds instantly – whether it’s room bookings, table reservations, spa appointments, or personalized excursion tips. No waiting times. No missed inquiries. No lost revenue.

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Instant guest service. Requests are resolved directly during the conversation.

Your AI voice assistant for exceptional guest service, 24/7

Automate bookings, check-in & guest inquiries

Handles room reservations, provides pricing, availability and check-in details, and significantly reduces front desk inquiries before arrival.

Upselling & additional services

Actively offers room upgrades, spa appointments, room service orders, or services like late check-out during the call or throughout the stay.

Intelligently prioritize emergencies & complaints

Identifies urgent issues (e.g. complaints or in-room problems) and immediately escalates them to staff.

Local recommendations & concierge service

Provides guests with personalized reservations and tips for restaurants, events, and activities—and even books a taxi like a digital concierge.

Measurable value for our customers

Customers benefit from MIA—and love it

“Since we started using MIA AI, a lot has truly changed for us. Our reception team finally has the time again to fully focus on the guests on-site—and you can really feel the difference.

At the same time, our guests receive instant responses, whether it’s for room bookings, spa appointments, or room service—without any waiting time.

What impressed us the most: bookings through recommendations have increased noticeably, and our overall reviews have improved significantly.”

M. Köhler

Marina Apartments by David Chipperfield - Bad Saarow

“Especially for us, where everything revolves around unique stays on the water, fast and personal communication is essential. Since implementing MIA, inquiries about our houseboats and water lodges are answered instantly—no matter the time of day.

Our guests truly appreciate receiving immediate feedback on availability, bookings, or add-ons. For us, this means less operational effort and significantly more direct bookings.

Especially during peak season, it’s a real game changer—we no longer lose any inquiries and can fully focus on delivering an exceptional on-site experience for our guests.”

Jonas Krane

Jonas Krane, Passion Yachts

“AI-powered phone automation was incredibly interesting for our campground operations—but also completely new to us. Together with the team at HoloLogix.AI, we’ve had a great experience. They are always by our side.

‘Our Merle’ continues to evolve, and after a short time, we already wouldn’t want to be without our new colleague at the reception.”

Carina Zimdars

Owner, Campingplatz Zimdars

Your value

More revenue. Lower costs. Better service.

Automate your guest communication and relieve your team while MIA handles inquiries, manages bookings, and completes tasks directly during the conversation.

Instant Call Handling

Instant call handling

Answer every call instantly and automate orders, reservations, bookings, appointments, and guest inquiries, without human intervention.

24/7 Multilingual Support

Serve international guests around the clock with human-like AI conversations in multiple languages.

Smart Order Management

Automatic and precise handling of tasks, requests, and inquiries, seamlessly integrated into your systems and always up to date.

Seamless System Integration

Automatically update guest data, reservations, and workflows directly within your existing infrastructure.

Highest-Volume Capacity

High-Volume Capacity

Manage unlimited simultaneous calls during peak hours — no hold times, no missed opportunities.

Follow-ups, Summaries & Analytics

Send confirmations, update records, generate call summaries, and gain actionable insights from guest interactions.

Voice AI Workflow

What's Behind Every Automated Interaction?

A purpose-built automation engine that runs human-like voice interactions at scale — seamlessly handling calls, executing workflows, updating systems, and collecting insights with next-generation AI.

Human-Like Conversational AI

Responds to guest calls with natural, fluent speech that feels indistinguishably human.

Real-Time Interactions

Handles calls with low latency for smooth, live conversations 24/7, handling scheduling and requests instantly.

Automated Email Communication

Send automated emails with summaries, confirmations, or follow-ups to your teams and customers.

Transcripts & Summaries

Provide your team with detailed transcripts and concise summaries for every call interaction.

Update CRM & Database

Automatically update client records and relevant information directly into your existing CRM or database systems.

AI-Driven Insights & Reporting

Generates analytics and performance metrics for smarter decision-making and more user understanding, for you to keep growing.

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Everything You Need in One Platform

✔ 30-Day Money-Back Guarantee
✔ Flexible Prepaid or Business Plans
✔ Minute-Based Billing with Rollover
✔ No Long-Term Commitment

MIA GO+

Prepaid

Start with MIA GO+

Only €0.20 per minute
Flexible prepaid top-ups
Recommended for
5–100 calls per day
Ready to go in just 6 minutes
Includes personal onboarding
Multilingual & multiple voice options
Choose the solution that fits you best
Integration (CRM & ERP)
For real task execution

MIA Business (M, L, XL)

From €99/month

Choose options

Predictable usage with included minutes—down to €0.15 per minute
Recommended for
20–500+ calls per day
Custom workflow logic—tailored to your processes
Advanced reporting and SLA support. Full transparency with priority-based reliability
Scalable setup, multiple numbers, intelligent routing, and workflows built for growth