Innovation
Pioneering AI solutions
Reliability
Technology you can count on anytime
Connection
AI that understands & engages
Trust
Ethical, transparent & fully compliant
Safety
Built to protect your data & your business
Hospitality & Tourism
Businesses & Institutions
Healthcare
Handle bookings, upsells and FAQs before guests reach the front desk. Increase revenue and keep guests coming back.
Automate inquiries, schedule services, and update CRM instantly. Save time, cut costs and boost satisfaction.
Automate appointment booking, prescription refills, and urgent requests. Free up staff, reduce wait times, and improve care quality.
Designed for complex, high-demand environments, it turns conversations into actions across your organization.
Let guests and customers handle common tasks instantly — like checking status, updating details, or tracking orders — without waiting. This speeds up outcomes, reduces workload, and improves satisfaction.
Automate secure identity checks using booking references or multi-factor verification. Guests get fast, compliant access every time — with zero friction.
Turn every conversation into revenue by suggesting upgrades, services, or add-ons that fit each guest’s needs. Personalization drives loyalty and boosts value.
Gain actionable insights from call and interaction data — trends, sentiment, performance — so you can make smarter operational decisions.
Handle common questions without human intervention — freeing your team to focus on meaningful engagements.
Send confirmations, summaries, or reminders automatically after calls to keep guests informed and reduce repeat inquiries.
The MIA platform is continuously developed in compliance with the strict requirements of the GDPR. This ensures the protection and security of your data.
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MIA Service AI Agent — built for healthcare’s unique needs, supporting clinics, practices, pharmacies, public health, emergency services, and outpatient care. It streamlines operations, improves patient care, and enhances communication.
MIA Service AI Agent — designed for hotels, airlines, travel agencies, car rentals, restaurants, excursions, incoming Agents and event services. It optimizes operations, elevates guest experiences, and drives efficiency across hospitality and travel.
MIA Service AI Agent — tailored for service providers and organizations like trades, real estate, banks, government offices, and associations. It streamlines workflows, strengthens customer engagement, and boosts overall efficiency.
Since we started using MIA in our care facility, our staff can dedicate more time to truly caring for our seniors. Incoming calls are handled automatically and appointments are scheduled without manual effort. We especially appreciate that MIA isn’t just an AI agent for the phone — it also integrates with the emergency watch, regularly calls our residents, and can even initiate emergency calls on its own. It’s been an incredible support for both our team and the people we care for.
Anke Reincke - Germany
Owner Pflege mit Herz
We use MIA not only to handle incoming calls and schedule appointments, but also to proactively make check-in calls to patients at home who have recently been discharged after cardiac surgery or are still experiencing acute heart issues. This saves us a tremendous amount of time and staffing resources, while giving our patients a sense of security and care. Thanks to MIA, we also receive far more information and feedback — all in a structured data format that makes follow-up so much easier.
Dr. Prof. Gerhard Hoh - Germany
owner kardiologie wittenberg
It’s incredible how much work MIA takes off our hands and how it streamlines our processes. MIA handles both our B2B and B2C orders, triggers the necessary workflows, and even sends WhatsApp messages to our team groups. What’s truly remarkable is that MIA can also call one of our team members or drivers in parallel — saving us countless issues and delays throughout the day
Torsten Matusch
Owner Cleanteam
Ease of use ensures that new users can quickly learn customization tools.
Create your own processes and use them easily with drag and drop.
Our team is always committed to building the best partnerships and expanding our network of experts. Be part of our journey into the future — and shape it with us.
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Our team is always committed to building the best partnerships and expanding our network of experts. Be part of our journey into the future — and shape it with us.
Sprocket Rocket lets you transform your rapid prototype into a beautiful design by adjusting every aspect to fit brand standards.
