One Platform. Real Value.

For service and communication processes across industries — proven in healthcare, tourism and hospitality.

HoloLogix.AI SE is a rapidly growing AI technology company organized as a European Public Company (Societas Europaea, SE). Our platform automates communication and workflows through natural language — securely, at scale, and 24/7.

MIA – AI that understands and acts

One platform. From conversations to actions.

Automated communication and processes in real time

MIA automates conversations, appointments, and service workflows across businesses, medical practices, hospitals, and organizations of any size.

Instead of isolated tools, the platform connects communication, workflows, and decision-making in one system and executes tasks in real time.

From customer service to appointment management, MIA not only handles conversations, but also the processes behind them scalable, integrable, and available 24/7.

Learn more about MIA Services

AI-powered care and health assistance

MIA supports people in everyday life — from preventive assistance to emergency response.

Designed for care environments, assisted living, and wearable integration, it enhances safety, monitoring, and proactive support.

✔ Early detection and emergency support
✔ Continuous monitoring
✔ Built for care and assisted living
✔ Seamlessly integrable

Learn more about MIA Care

Elevate Your Operations

Trusted by Demanding Industries

Hospitality & Tourism

Businesses & Institutions

Healthcare

Never miss a Call Again. Upgrade Your Guest Experience.

Handle bookings, upsells and FAQs before guests reach the front desk. Increase revenue and keep guests coming back.

Find out more

Play Interactive Demo

Our Impact

Customers Benefit & Love MIA

Our platform helps your business and teams work smarter, respond faster and keep growing – without adding workload.

"Thanks to MIA, we also receive far more information and feedback — all in a structured data format that makes follow-up so much easier."

Dr. Prof. Gerhard Hoh

Kardiologische Gemeinschaftspraxis – Wittenberg

"Ive had the pleasure of working with Sprocket Rocket since its inception and find it to be an invaluable tool in helping modernize our HubSpot build process."

Meg Riley

Product Designer, Google

"This template is really nice and offers quite a large set of options. It’s beautiful and the coding is done quickly and seamlessly. Thank you!"

Mark Robinson

Product Designer, Google

"Ive had the pleasure of working with Sprocket Rocket since its inception and find it to be an invaluable tool in helping modernize our HubSpot build process."

Meg Riley

Product Designer, Google

Your AI Hub

Be Part of Our Journey Into The Future of Service & Care  — Shape It With Us

Announcements

Starting Up Magazine Covers HoloLogix.AI

by public relations

HoloLogix.AI featured in Starting Up magazine. Learn more about the vision behind the conversational AI platform MIA and its potential across industries.

Announcements

From Voice AI to Workflow Automation

by public relations

Voice AI alone is not enough. Discover how MIA Service AI automates calls, workflows and complete business processes in one connected system.

Announcements

HoloLogix.AI strengthens its presence in London

by public relations

HoloMedix.AI becomes an ambassador for Berlin.

What or who is MIA?

MIA is an AI-based communication agent that automatically handles calls, conversations, and service requests. It enables companies to scale customer service, support, or information hotlines without building additional call center capacity.

How can I use the phone number?

You will be assigned your own MIA Service AI phone number. You can use and publish it directly as the new contact number for your company or practice. Alternatively, you can forward your existing phone numbers to the new MIA Service AI number.

Can I integrate the phone number into my phone system?

Yes, you can integrate the new MIA Service AI phone number into your existing phone system via Voice over IP (VoIP).

Not Just Voice — A Platform Built to Elevate Every Interaction

Our global clients get much more than just ultra-realistic, natural, and empathetic Voice AI Agents. They unlock the full power of our flagship Voice AI Platform—the engine behind MIA.

MIA adapts to your needs while ensuring every conversation is captured, delivered, and acted on—instantly.

Customisable workflows

Real-time translations

Automated emails and call responses

Seamless CRM and database integrations

Instantly captures, delivers, and acts on every conversation

No More Missed Calls, just Happy Customers

Explore MIA in Action and try our interactive demos, tailored for each industry:

Helthcare

Hospitality

Businesses & Institutions

Healthcare

MIA Service AI Agent — built for healthcare’s unique needs, supporting clinics, practices, pharmacies, public health, emergency services, and outpatient care. It streamlines operations, improves patient care, and enhances communication.

Hospitality & Tourism

MIA Service AI Agent — designed for hotels, airlines, travel agencies, car rentals, restaurants, excursions, incoming Agents and event services. It optimizes operations, elevates guest experiences, and drives efficiency across hospitality and travel.

Businesses & Institutions

MIA Service AI Agent — tailored for service providers and organizations like trades, real estate, banks, government offices, and associations. It streamlines workflows, strengthens customer engagement, and boosts overall efficiency.

Key Use Cases for your Operations

Customer Self-Service

Independent, convenient support that’s always on
Empower customers to handle tasks themselves with AI Agents that manage end-to-end processes — from address changes to order tracking and account updates. Speed up resolutions, ease workloads for human agents, and elevate satisfaction at every step.

Authentication

Secure, seamless customer verification
Automatically verify identities with multi-layered methods like personal data checks, Booking or Order reference and two-factor authentication. MIA keeps every interaction secure, safeguards sensitive information, and ensures compliance — all without adding friction.

(Cross-) Selling

Boost sales through intelligent conversations
Turn each interaction into a growth opportunity with MIA AI Agents that suggest the right products, services, or upgrades. MIA personalizes every customer journey, helping you drive revenue and strengthen loyalty.

Smart Routing

Intelligent Routing for Faster Resolutions
Make sure every customer connects to the right resource with AI Agents that understand context and intent. Whether guiding them to another AI Agent or smoothly handing off to a human agent equipped with real-time AI insights, Parloa optimizes every interaction for speed and quality.

AI Analytics Insights

Leverage AI-driven analytics from call data to understand trends, sentiment, and performance metrics.

Your Individual Use Case

Tackle unique challenges with tailored AI skills
Whether automating niche processes or solving complex problems, MIA low-latency platform lets you build AI Agents for anything — from booking a travel to scheduling a appointment or tracking lost Parcels. If you can imagine it, you can automate it.

Automated Email Communication

Send automated emails with summaries, confirmations, or follow-ups to your teams and customers.

FAQs

nstant answers to everyday questions
Resolve common queries in seconds by automating responses to frequently asked questions. Follow up with extra details by email or SMS to keep customers informed and enhance their overall experience.

Our customers benefit from — and love — MIA

Since we started using MIA in our care facility, our staff can dedicate more time to truly caring for our seniors. Incoming calls are handled automatically and appointments are scheduled without manual effort. We especially appreciate that MIA isn’t just an AI agent for the phone — it also integrates with the emergency watch, regularly calls our residents, and can even initiate emergency calls on its own. It’s been an incredible support for both our team and the people we care for.

Anke Reincke - Germany

Owner Pflege mit Herz

We use MIA not only to handle incoming calls and schedule appointments, but also to proactively make check-in calls to patients at home who have recently been discharged after cardiac surgery or are still experiencing acute heart issues. This saves us a tremendous amount of time and staffing resources, while giving our patients a sense of security and care. Thanks to MIA, we also receive far more information and feedback — all in a structured data format that makes follow-up so much easier.

Dr. Prof. Gerhard Hoh - Germany

owner kardiologie wittenberg

It’s incredible how much work MIA takes off our hands and how it streamlines our processes. MIA handles both our B2B and B2C orders, triggers the necessary workflows, and even sends WhatsApp messages to our team groups. What’s truly remarkable is that MIA can also call one of our team members or drivers in parallel — saving us countless issues and delays throughout the day

Torsten Matusch

Owner Cleanteam

For all industries – without exception

Ease of use ensures that new users can quickly learn customization tools.

Create your own workflows

Create your own processes and use them easily with drag and drop.

Sign-up and explore it risk-free to give our platform a spin

Contact us for a no-obligation demo.

Our experts will walk you through the use cases and process automation possibilities, and help design the perfect workflow tailored to your needs.

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Your personalized offer is ready

Simply review and sign it online with our secure e-signature — quick, easy, and paperless.

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Onboarding

Our expert team will guide you through the MIA AI Platform, ensuring your Voice Agents are perfectly customized for your organization. We’ll set you up professionally so you’re ready to go from day one.

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Latest announcements

Our team is always committed to building the best partnerships and expanding our network of experts. Be part of our journey into the future — and shape it with us.

Announcements