The AI voice service automates communication and processes across industries - conversations are converted into actions in real time
Berlin, March 25, 2026 (KC) - "Hello, I'm Mia" is the personal greeting on the AI voice website from HoloLogix.AI: with MIA SERVICE, the Berlin-based start-up has developed a platform that can turn any website into a talking website in just a few minutes.
Conversation like with a real person
"You don't have to navigate or type as before, but sit back and talk to the website like in a ZOOM or Teams Call," says founder and CEO Salim Sahi, highlighting MIA's innovation. During a conversation, it processes information in real time and performs tasks in parallel.
The tool combines empathy, interaction and automated processes in customer and patient care. It is also easy to use via the website. This improves the quality of service and care, reduces staff workload and replaces waiting loops.
In use around the clock
MIA is available 24/7 and provides support for inquiries, appointments, information provision and administrative processes such as prescription renewals.
Some examples of how MIA can be used:
In healthcare: Automated patient reception, appointment bookings and confirmations via voice dialog
In hospitality & tourism: Acceptance of reservations and bookings including individual selection options
In companies & institutions: Recording and forwarding of requests, for example for damage reports in real estate management
Can be integrated quickly and used globally
There is no easier training period than with the MIA employee: implementation takes just a few minutes and is compatible with common CRM systems and databases.
MIA also communicates in over 100 languages - from Arabic to Zulu.
Brief profile: MIA takes on tasks such as
- call center agent
- Receptionist
- service employee
- translator
If you would like to get to know MIA , you can arrangea meeting via the HoloLogix .AI website - accompanied by the HoloLogix.AI Sales Team.
