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AI Call Automation for Clinics

Never miss a patient call again.

Discover how our AI Medical Assistant MIA transforms patient communication. From scheduling clinic visits to Check-In Calls and doctor appointments, it answers instantly, speaks naturally, and handles every call 24/7 — no wait times, no missed care opportunities. Try it live and see how effortless patient service can be.

Experience the AI:

Hear how AI transforms patient check-ins and medical appointment scheduling.

Empowers reception teams. Simplifies workflows.

Boost Patient Satisfaction — and Your Efficiency.

Key Features for Clinics

Call Automation & Appointment Coordination

MIA answers incoming calls independently, understands patient intent using AI, and can instantly schedule appointments, send documents, or organize callbacks. Perfect for high call volumes at the front desk.

Continuous Vital Sign Monitoring

MIA tracks key health parameters in real time — such as heart rate, blood pressure, and oxygen saturation — and detects critical changes immediately.

Intelligent Emergency Support

In acute incidents like falls, MIA automatically alerts emergency contacts, stays in active voice dialogue with the patient, and documents the entire event.

 

Voice-Based Interaction & Health Coaching

MIA conducts regular check-in conversations with patients, answers health-related questions based on medical evidence, and supports therapy adherence and health awareness through personalized recommendations.

Seamless System Integration

MIA integrates effortlessly with your existing clinic or practice infrastructure, supporting both administrative and medical teams in day-to-day operations.

Instant Response:

No more missed calls during peak times. The AI assistant answers every call promptly, ensuring no opportunity is lost

Multilingual Support

Cater to a diverse clientele with support for multiple languages, enhancing accessibility and customer satisfaction.

Handles high-volume traffic

No more missed calls during rush hours — AI manages multiple reservations at once

Efficient Dispatching

Quickly processes patient requests and schedules home visits, optimizing the doctor's itinerary.

Patient Monitoring

Integrates with wearable devices to monitor patient vitals and trigger alerts for anomalies.

Enhanced Accessibility

Ensures patients can reach medical assistance at any time without long wait times.

See how MIA is tailored for clinics.

health

Healthcare

24/7 Care Starts with One Call

Automate appointment booking, prescription refills, and urgent requests. Free up staff, reduce wait times, and improve care quality.

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Fully GDPR-compliant

The MIA platform is continuously developed in compliance with the strict requirements of the GDPR. This ensures the protection and security of your data.

Not Just Voice —
A Platform Built to Elevate Every Interaction

Customisable workflows

Healthcare: Automate new patient intake: callers provide info, book appointments, and get confirmations via guided voice flow.

Hospitality: Event booking via phone: guests choose date, room, catering – all handled through a conversational workflow.

Business & Institutions: Damage report in real estate: tenants call, MIA collects info, logs it in CRM, and notifies maintenance.

Real-time translations

Healthcare: Multilingual patient support: MIA understands and responds in the caller’s language, logs data in German for staff.

Hospitality: Global guest booking: MIA automatically switches languages (e.g. Spanish, Mandarin) for seamless reservation.

Business & Institutions: Public service hotline: real-time support in Arabic, English, or Ukrainian for residents and newcomers.

Automated emails and call responses

Healthcare: After a call, MIA sends appointment info, directions, or medical forms via email.

Hospitality: Caller asks about spa offers – MIA responds and sends a tailored brochure + booking link instantly.

Business & Institutions: After a claim call, MIA sends a summary to the customer and routes it to the right case handler.

Seamless CRM and database integrations

Healthcare: MIA identifies returning patients, pulls their records, logs the request, and routes it automatically.

Hospitality: Frequent guest recognized by number – MIA adjusts service based on CRM preferences and past stays.

Business & Institutions: Contractor calls about a project – MIA accesses CRM, updates status, and alerts the project lead.

Instantly captures, delivers, and acts on every conversation

Healthcare: MIA detects urgency in a senior’s call, alerts the doctor instantly, and shares a call summary.

Hospitality: A room is booked by phone – MIA confirms, updates systems, and sends a confirmation email in seconds.

Business & Institutions: Resident requests bulky waste pickup – MIA schedules it, confirms the appointment, and alerts operations.

Customisable workflows

Customisable workflows

Healthcare: Automate new patient intake: callers provide info, book appointments, and get confirmations via guided voice flow.

Hospitality: Event booking via phone: guests choose date, room, catering – all handled through a conversational workflow.

Business & Institutions: Damage report in real estate: tenants call, MIA collects info, logs it in CRM, and notifies maintenance.

Real-time translations

Real-time translations

Healthcare: Multilingual patient support: MIA understands and responds in the caller’s language, logs data in German for staff.

Hospitality: Global guest booking: MIA automatically switches languages (e.g. Spanish, Mandarin) for seamless reservation.

Business & Institutions: Public service hotline: real-time support in Arabic, English, or Ukrainian for residents and newcomers.

Automated emails and call responses

Automated emails and call responses

Healthcare: After a call, MIA sends appointment info, directions, or medical forms via email.

Hospitality: Caller asks about spa offers – MIA responds and sends a tailored brochure + booking link instantly.

Business & Institutions: After a claim call, MIA sends a summary to the customer and routes it to the right case handler.

Seamless CRM and database integrations

Seamless CRM and database integrations

Healthcare: MIA identifies returning patients, pulls their records, logs the request, and routes it automatically.

Hospitality: Frequent guest recognized by number – MIA adjusts service based on CRM preferences and past stays.

Business & Institutions: Contractor calls about a project – MIA accesses CRM, updates status, and alerts the project lead.

Instantly captures, delivers, and acts on every conversation

Instantly captures, delivers, and acts on every conversation

Healthcare: MIA detects urgency in a senior’s call, alerts the doctor instantly, and shares a call summary.

Hospitality: A room is booked by phone – MIA confirms, updates systems, and sends a confirmation email in seconds.

Business & Institutions: Resident requests bulky waste pickup – MIA schedules it, confirms the appointment, and alerts operations.

A highly valuable use case for patients and clinical teams

We use MIA not only to handle incoming calls and schedule appointments, but also to proactively make check-in calls to patients at home who have recently been discharged after cardiac surgery or are still experiencing acute heart issues. This saves us a tremendous amount of time and staffing resources, while giving our patients a sense of security and care. Thanks to MIA, we also receive far more information and feedback — all in a structured data format that makes follow-up so much easier.

Dr. Prof. Gerhard Hoh

Kardiologie Wittenberg
www.animoments.de-40-von-181-scaled
Get Started with MIA in Minutes

Start instantly with self-onboarding or choose expert setup with personal guidance as you scale.

Voice AI Workflow Automation Engine

Low Latency Real-Time Voice AI

Ultra-realistic AI phone agents that enables low latency, human-like conversations in real time, speak any language, and operate 24/7 — powered by next-generation Voice AI.

designed for workflow automation

Human-Like Conversations

Receive multiple calls and engage clients in natural, human-like conversations, providing relevant information.

Make Bookings / Appointments

Our AI can seamlessly handle scheduling and booking requests directly during the conversation.

Automated Email Communication

Send automated emails with summaries, confirmations, or follow-ups to your teams and customers.

Transcripts & Summaries

Provide your team with detailed transcripts and concise summaries for every call interaction.

Update CRM / Databases

Automatically update client records and relevant information directly into your existing CRM or database systems.

AI Analytics Insights

Leverage AI-driven analytics from call data to understand trends, sentiment, and performance metrics.

Start now completely risk-free

Includes full access to the GDPR-compliant MIA Service AI platform
including your own dedicated phone number.

Everything you need to get started

 

✔️ Money-Back Guarantee
Not satisfied after first 30-days? Get a refund no questions asked.

✔️ Prepaid plans for flexible usage
Minimum starting credit: 150 €.

✔️ Minute-based, usage-based billing
No contract commitment. Full cost control.

✔️ Cancel Anytime
Try it risk-free — if it’s not right for you, cancel anytime within your first 30 days.

✔️ Flexible, transparent usage
always in your control.
Calls are billed by the minute. Unused minutes are automatically carried over to the next month.

✔️ You choose how to get started:
– Prepaid plans for flexible usage
– Business plans with included minutes and predictable costs


If your included minutes or prepaid call credit are fully used, MIA automatically switches back to your team’s regular call handling. You’ll never face unexpected charges.

MIA GO

Prepaid

Minimum starting credit: €150
  • Prepaid for flexible usage
    €0.20 per minute

  • Minute-based prepaid billing
    Full cost control without a monthly basic fee.

  • Ready to go immediately - no setup required
    Direct access to the MIA Service AI platform including your own phone number.

  • Individually configurable service workflows
    Customization of call logics without programming.

  • Multilingual voice AI with several voice variants
    Professional customer communication in multiple languages.

  • Self-service dashboard & reporting
    Transparent usage analysis and performance insights.

MIA Service Business (M,L,XL)

from £99.00/month

500-3000 Min. Included
  • Monthly platform license including a minutes allowance Predictable costs; each additional min from €0.15

  • Minute-based, usage-based billing
    Lower prices per minute with higher volumes.

  • Extended workflow & call logic
    Individual service flows adapted to business processes.

  • Multilingual voice AI without language restrictions
    Ideal for growing, international customer communication.

  • Business reporting & SLA-based support
    Transparent usage analysis and reliable support.

  • Scalable service structure
    Multiple phone numbers, individual workflows and intelligent forwarding for professional customer communication.

Interested in a Enterprise Custom Solution?

Talk to our AI Experts about your specific workflow automation requirements – we’ll be happy to provide you with a tailored quote for our Voice AI Engine.

Request an AI Expert