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MIA Services for Healthcare

Never miss a patient again

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✔ Significantly reduce front desk & phone workload
✔ Book, reschedule & cancel appointments
✔ Automatic appointment reminders
✔ Pre-call patients in advance (check-in & medical history)
✔ Automate prescriptions & inquiries
✔ Send documents & confirmations instantly

Try free for 30 days
Live demo with an expert
MIA Services_GDPR_Healthcare

Fully GDPR-Compliant

The MIA platform is continuously developed in compliance with the strict requirements of the GDPR. This ensures the protection and security of your data.

Reliable Support at Scale

AI That Keeps Customer Service Moving

Travel

Hospitality & Tourism

Business

Businesses & Institutions

Healthcare

Healthcare

Never miss a Call Again. Upgrade Your Guest Experience.

Handle bookings, upsells and FAQs before guests reach the front desk. Increase revenue and keep guests coming back.

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Experience the future of enterprise call automation – Today.

Automate inquiries, schedule services, and update CRM instantly. Save time, cut costs and boost satisfaction.

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24/7 Care 
Starts with One Call

Automate appointment booking, prescription refills, and urgent requests. Free up staff, reduce wait times, and improve care quality.

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Reliable support for your practice team

Improve patient care, without additional workload

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Patient inquiries in real time

Answers calls instantly, from opening hours to prescription requests. Reduces wait times and relieves your team.

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Automated appointment management

Books, reschedules, and cancels appointments independently 24/7, without manual intervention.

 

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Smart appointment reminders

Reduce no-shows with automatic reminders via phone or message.

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Phone-based patient check-in

Captures important information before the appointment (e.g. reason for visit, symptoms) and saves time on site.

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Prescription & inquiry handling

Records prescription requests and callback inquiries in a structured way and forwards them directly.

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Send documents & confirmations

Automatically sends appointment confirmations, forms, or information after the call.

Measurable value

Doctors benefit from MIA and love it

"We use MIA not only to handle incoming calls and schedule appointments, but also to proactively make check-in calls to patients at home who have recently been discharged after cardiac surgery or are still experiencing acute heart issues. This saves us a tremendous amount of time and staffing resources, while giving our patients a sense of security and care. Thanks to MIA, we also receive far more information and feedback — all in a structured data format that makes follow-up so much easier."

DrProf Gerhard Hoh Kopie

Dr. Prof. Gerhard Hoh

Kardiologische Gemeinschaftspraxis – Wittenberg
Try it free for 30 days with a money-back guarantee

MIA ensures smooth operations in your practice

MIA handles patient calls, schedules visits, and updates your systems instantly  24/7.
Relieve your team, reduce costs, and delight your patients.

Start your 30-day free trial now
6 Core Features

Boost Clinical Efficiency & Enhance the Patient Experience with MIA

Built for high call volumes, it eliminates missed opportunities and reduces front desk workload.

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Appointment Scheduling

Automated Call & Appointment Scheduling
MIA answers patient calls independently and schedules visits or callbacks instantly — no missed calls at the front desk.
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24/7 Instant Response

24/7 Instant Response

Handles high call volumes any time of day, ensuring patients are always answered with no wait times.

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Multilingual Patient Support

Multilingual Patient Support
Serves patients in multiple languages, improving accessibility and satisfaction for diverse communities.
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Emergency & Urgent Support Alerts

Seamless System Integration
In critical cases, MIA can detect urgency, alert contacts, and engage with patients until help arrives.
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Integrated Workflow & System Sync

High-Volume Capacity
Seamlessly integrates with clinic systems or CRM to manage patient records, bookings, and follow-ups automatically.
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Voice-Based Health Engagement

Voice-Based Health Engagement
Conducts check-in calls, answers health questions, and supports therapy adherence with personalized conversational support.
Voice AI Workflow

What's Behind Every Automated Interaction?

A purpose-built automation engine that runs human-like voice interactions at scale — seamlessly handling calls, executing workflows, updating systems, and collecting insights with next-generation AI.
Human-Like Conversational AI

Responds to guest calls with natural, fluent speech that feels indistinguishably human.

Real-Time Interactions

Handles calls with low latency for smooth, live conversations 24/7, handling scheduling and requests instantly.

Automated Email Communication
Send automated emails with summaries, confirmations, or follow-ups to your teams and customers.
Transcripts & Summaries
Provide your team with detailed transcripts and concise summaries for every call interaction.
Update CRM & Database
Automatically update client records and relevant information directly into your existing CRM or database systems.
AI-Driven Insights & Reporting

Generates analytics and performance metrics for smarter decision-making and more user understanding, for you to keep growing.

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Everything You Need in One Platform

✔ 30-Day Money-Back Guarantee
✔ Flexible Prepaid or Business Plans
✔ Minute-Based Billing with Rollover
✔ No Long-Term Commitment

MIA GO+

Prepaid

Start with MIA GO+

  • Only €0.20 per minute
    Flexible prepaid top-ups

  • Recommended for
    5–100 calls per day

  • Ready to go in just 6 minutes
    Includes personal onboarding

  • Multilingual & multiple voice options
    Choose the solution that fits you best

  • Integration (CRM & ERP)
    For real task execution

MIA Business (M, L, XL)

From €99/month

Choose options

  • Predictable usage with included minutes—down to €0.15 per minute

  • Recommended for
    20–500+ calls per day

  • Custom workflow logic—tailored to your processes

     

  • Advanced reporting and SLA support. Full transparency with priority-based reliability

  • Scalable setup, multiple numbers, intelligent routing, and workflows built for growth

Voice AI Workflow

What's Behind Every Automated Interaction?

A purpose-built automation engine that runs human-like voice interactions at scale — seamlessly handling calls, executing workflows, updating systems, and collecting insights with next-generation AI.
Human-Like Conversational AI

Responds to guest calls with natural, fluent speech that feels indistinguishably human.

Real-Time Interactions

Handles calls with low latency for smooth, live conversations 24/7, handling scheduling and requests instantly.

Automated Email Communication
Send automated emails with summaries, confirmations, or follow-ups to your teams and customers.
Transcripts & Summaries
Provide your team with detailed transcripts and concise summaries for every call interaction.
Update CRM & Database
Automatically update client records and relevant information directly into your existing CRM or database systems.
AI-Driven Insights & Reporting

Generates analytics and performance metrics for smarter decision-making and more user understanding, for you to keep growing.

Grow with MIA

Custom solutions for your clinic?

Talk to our AI Expert about your specific workflow automation requirements – we’ll be happy to provide you with a tailored quote for our Voice AI Engine.

Request an AI Expert