When AI Becomes a Lifesaver

The 24/7 MIA Service by HoloLogix.AI

A skateboarding accident sparked an AI revolution

From Emergency Automation to an All-Industry All-Rounder

Berlin, February 16, 2026 (KC) – A skateboarding accident sparked an AI revolution — first in healthcare, and later across multiple industries. Salim Sahi, founder of the AI platform and public limited company HoloLogix.AI, met his treating physician and co-founder Dr. Thomas Fuchs. Together, they discussed the potential applications of artificial intelligence in the healthcare sector and placed their business idea into female hands: MIA Service was born.

The AI platform understands conversations, performs actions, and connects systems — around the clock and across industries.

MIA is far more than just another chatbot: with universal AI infrastructure, it solves critical challenges in companies and organizations where staff shortages make personal voice communication indispensable.

"With MIA, callers speak as if they were talking to a human — while tasks are simultaneously handled in the background," highlights Salim Sahi, emphasizing the unique value of the new AI solution.

What MIA Stands for in Business

A world without hold music

Whether it’s product inquiries, supplier coordination, or many other service tasks — AI assistant MIA takes over 24/7, elevating customer experiences to an entirely new level. At the same time, internal teams are freed up for other important responsibilities.

No more missed responses during peak hours

Every call is answered immediately and in multiple languages — including information delivery and effortless follow-ups. MIA integrates seamlessly into existing IT infrastructures and processes and can handle multiple inquiries simultaneously.

"MIA opens up completely new dimensions for e-commerce as well," Salim Sahi emphasizes. "The entire customer service experience can be optimized and strengthened through this technology."

What MIA Stands for in Healthcare

Seamless patient service around the clock

As an AI medical assistant, MIA supports clinics with appointment scheduling, check-in calls, follow-up patient communication after hospital stays, and inquiries such as prescription requests or sick leave certificates. There are no waiting times — enabling faster access to care.

Emergency automation, especially valuable for seniors

In acute incidents such as falls, MIA automatically alerts stored emergency contacts. The AI remains in active voice dialogue with the patient and documents the entire event.

MIA also monitors key health parameters via a smartwatch — such as heart rate, blood pressure, movement, and oxygen saturation — in real time, detecting critical changes immediately.

What MIA Stands for in

Hospitality and Tourism

Guest and customer calls can be answered instantly by MIA, without waiting times. Room bookings, local excursion planning, or table reservations — MIA is available immediately and 24/7.

MIA redefines the guest experience: even before guests arrive at the reception desk or restaurant table, the AI assistant has already completed bookings, upselling, and FAQ support.

The benefits include increased revenue and genuine guest loyalty. Staff members can focus on their core responsibilities: delivering outstanding service and creating unforgettable experiences.

Interested? Click here for a personal live demo.

Flexible Cost Control & Scalable AI Results

Pricing for the AI service by HoloLogix.AI begins with the prepaid model:

• MIA GO starting at a minimum prepaid credit of €150
• MIA SERVICE BUSINESS starting at €99 per month, including up to 3,000 minutes
• MIA SERVICE ENTERPRISE individually tailored to each company or organization

HoloLogix.AI offers transparent, usage-based, per-minute billing. A 30-day money-back guarantee is included, and unused credit is carried over to the following month.

Curious? Click here for your personal live demo.

Press Contact

For inquiries, please contact:

Marion Krimmer
Public Relations HoloLogix.Ai SE
marion@krimmer-consulting.de 

For investors interested in acquiring Holologix shares.
www.holologix.ai/en/invest

About HoloLogix.AI SE

HoloLogix.AI SE is an international, growth-oriented AI technology company registered as a European public limited company (Societas Europaea, SE).

The supervisory board of HoloLogix.AI SE includes founder and CEO Salim Sahi, co-founder Prof. Dr. Thomas Fuchs (Board Member for Healthcare), co-founder Dr. Marcel Klinge (former Member of the German Bundestag and Board Member for Hospitality), and Dr. Christof Kautzsch, M&A attorney at Dentons, angel investor, and Deputy Chair for Legal Affairs.