Your Law Firm's Personal AI Agent

Every call is answered, even when your team is busy assisting clients

Create your AI agent in just a few minutes and see how it handles client inquiries, pre-screens issues, and noticeably lightens the workload for your law firm team.

✔ Available to your customers 24/7
✔ Multilingual and GDPR-compliant
✔ Ready to use in just a few minutes

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MIA entlastet Ihre Anwaltskanzlei im Alltag

96%

Weniger Routineanfragen am Telefon

100%

Erreichbarkeit für Ihre Mandanten

85%

Entlastung für Ihr Kanzleiteam

Immediate client support. Inquiries are received and assessed right away.

Your AI agent for professional client service 24/7

01-Client Onboarding - Initial Qualification

Client Intake & Initial Screening

MIA accepts new client inquiries, records the issues and relevant information, and determines whether the inquiries are suitable for further processing.

24/7 Availability

MIA answers calls even outside of office hours and ensures that no important client inquiry is missed.

02-scheduling-an-appointment-changing-an-appointment

Scheduling & Rescheduling

MIA schedules appointments and handles appointment changes and cancellations directly.

07-identify-legal-matters-and-areas-of-law

Identifying the Issue and Area of Law

MIA identifies the issue, assigns inquiries to the appropriate area of law, and forwards the information to your law firm in a structured manner.

Recall Management

MIA records callback requests, including the nature of the request and its priority, and forwards them directly to the appropriate contact person.

Documents & Records

MIA informs clients about the required documents and can specifically request any missing information.

Status Inquiries from Clients

MIA handles recurring status inquiries and relieves your team of avoidable follow-up questions.

Urgent Inquiries & Forwarding

MIA identifies defined urgent issues, prioritizes them, and forwards them to the appropriate contact person.

Multilingual Client Support

MIA communicates with clients in multiple languages, enabling professional service without language barriers.

Automatic Follow-ups & Notifications

MIA reminds clients of appointments or required documents and automatically initiates defined follow-up processes.

Intelligent Multi-Voice AI Agents

Smart Law Firms. Smart Use Cases

Our platform helps your law firm serve clients more quickly, automate repetitive tasks, and reduce your team's workload in the long term

“The app basically handles most of our administrative work. Thankfully, we no longer miss any calls: I always know who called and what they want from me. That’s priceless.”

Kemal Su

Attorney, Kemal Su Law Firm

Get started easily. Grow flexibly.

The Right MIA Solution for Your Law Firm

Get started flexibly with MIA GO+ or choose MIA Business for custom processes, integrations, and higher call volumes.

✔ 30-day money-back guarantee
✔ Flexible prepaid or business plans
✔ Per-minute billing with rollover
✔ No long-term commitment

MIA GO+

Prepaid

Get Started with MIA GO+

Only €0.20 per minute
Flexibly top up your prepaid balance
Self-Service
Email Support
Ready to go in just 6 minutes.
Includes personalized onboarding
Multilingual & Multiple Voices
Choose the Best Solution for You
Integration (CRM + ERP)
For truly completing tasks

MIA Business (L, XL, Enterprise)

Starting at 299 €/month

Select Options

Predictable usage, including 2,000–3,000 minutes, costs only €0.15 per minute
Managed Business
Personal Account Manager
Custom Workflow Logic — Tailored to Your Processes
Advanced reporting and SLA support. Full transparency with priority-based reliability
Scalable Setup — Multiple Numbers, Smart Routing, and Workflows Designed for Growth

One platform. Real added value

Here's how MIA automates communication at your law firm

MIA is an agent-based AI platform for law firms. It answers inquiries via phone, chat, email, and the web; handles new client inquiries; qualifies leads; coordinates appointments; and triggers tasks directly in your systems. This helps relieve the workload on your law firm’s team and ensures you can offer your clients fast, professional service at all times.

Law Firms

From the initial inquiry to scheduling an appointment—MIA organizes new cases and ensures that no important matter falls through the cracks.

MIA

MIA Legal

Phone · Web · Chat · WhatsApp · Email

Active Call

Call

Actions · in real time

in your law firm’s organization and appointment management

Law Firms

From the initial inquiry to scheduling an appointment—MIA organizes new cases and ensures that no important matter falls through the cracks.

MIA

MIA Legal

Phone · Web · Chat · WhatsApp · Email

Active Call

Call

Actions · in real time

in your law firm’s organization and appointment management

Reliable Support at Scale

AI That Keeps Customer Service Moving

Hospitality & Tourism

Businesses & Institutions

Healthcare

Never miss a Call Again. Upgrade Your Guest Experience.

Handle bookings, upsells and FAQs before guests reach the front desk. Increase revenue and keep guests coming back.

Find out more

Play Interactive Demo

Trust Among Global Customers

Our Influence

Customers benefit from MIA and love it

Our platform helps your company and your teams work smarter, respond faster, and continue to grow—without adding to your workload.

"Thanks to MIA, we're also getting a lot more information and feedback—all in a structured data format that makes tracking much easier."

Dr. Prof. Gerhard Hoh

Cardiology Group Practice - Wittenberg

"I've had the pleasure of working with Sprocket Rocket from the very beginning, and I find it to be an invaluable tool for modernizing our HubSpot creation process."

Meg Riley

Product Designer, Google

"This template is really nice and offers a whole range of options. It's beautiful, and the coding is fast and seamless. Thank you!"

Mark Robinson

Product Designer, Google

"I've had the pleasure of working with Sprocket Rocket from the very beginning, and I find it to be an invaluable tool for modernizing our HubSpot creation process."

Meg Riley

Product Designer, Google

Your Added Value

More revenue. Lower costs. Better service.

Automate your client communications and lighten the load on your law firm team.

Immediate Handling of Calls

Answer every call immediately and automate orders, reservations, bookings, appointments, and guest inquiries—without any human intervention.

24/7 multilingual support

Serve international guests around the clock with human-like AI conversations in multiple languages.

Smart Order Management

Automated and precise processing of orders, requests, and inquiries—seamlessly integrated into your systems and always up to date.

Seamless system integration

MIA performs tasks directly during the conversation within your existing infrastructure and can automatically retrieve and match customer data, inquiries, and workflows, and carry out the appropriate actions.

Maximum call capacity

Reliably handles even the highest call volumes without missing any opportunities and with significantly less effort on your team’s part.

Follow-ups, summaries, and analyses

Send confirmations and documents, update records, create call summaries, and gain actionable insights from interactions with guests.

Language AI Workflow

What's behind every automated interaction?

A specially developed automation engine that performs human-like voice interactions at scale—seamlessly handling calls, executing workflows, updating systems, and gathering insights using next-generation AI.

Human-like conversational AI

Responds to guest calls using natural, fluent language that is indistinguishable from human speech.

Real-Time Interactions

Processes calls with low latency for seamless live conversations around the clock, with scheduling and inquiries handled immediately.

Automated Email Communication

Send automated emails with summaries, confirmations, or follow-ups to your teams and customers.

Transcripts and Summaries

Provide your team with detailed transcripts and accurate summaries for every call interaction.

Update the CRM and database

Automatically update customer records and relevant information directly in your existing CRM or database systems.

AI-Driven Insights and Reports

Generates analytics and performance metrics to support better decision-making and a deeper understanding of your users, so you can continue to grow.

Frequently Asked Questions

Here you'll find answers to the most frequently asked questions about MIA for law firms

What tasks can MIA perform at a law firm?

MIA can answer calls and client inquiries, log and pre-screen issues, assign them to the appropriate practice areas, coordinate appointments, take callback requests, answer frequently asked questions, and automatically trigger defined follow-up processes.

Can MIA pre-qualify new client inquiries?

Yes. MIA can request and systematically record relevant information about the matter right from the initial contact. This ensures that your law firm’s team receives the most important information before taking over the inquiry.

Does MIA recognize different areas of law and legal issues?

Yes. Based on the conversation, MIA can determine what the inquiry is about, categorize inquiries according to defined criteria, and assign them to the appropriate area of law or contact person.

Can MIA coordinate appointments and callbacks?

Yes. MIA can schedule appointments, handle changes and cancellations, and record and forward call-back requests, including any concerns and relevant information.

What happens when there are urgent client inquiries?

You determine which requests are considered urgent and how MIA should handle them. The AI agent can prioritize such requests and forward them to the appropriate contact person according to the rules you have defined.

Can MIA be reached outside of our office hours?

Yes. MIA can handle inquiries around the clock. This ensures that no important client inquiries are missed—even in the evenings, on weekends, or during peak periods.

Is MIA GDPR-compliant?

MIA was developed for professional use in businesses and can be configured to meet your data protection and security requirements.

Can MIA speak multiple languages?

Yes. MIA can provide multilingual customer service and is therefore also suitable for pharmacies with an international clientele.

Can MIA be integrated with our existing systems?

Yes. MIA can be connected to existing systems and applications via interfaces and can process information and defined processes across systems.

How quickly can MIA be set up?

An initial AI agent can be configured in just a few minutes. For more extensive integrations and custom law firm processes, the setup is tailored to your specific requirements.

Does our team need technical training?

No. MIA is designed so that AI agents can be created, customized, and managed without any programming knowledge. .

Language AI Workflow

What's behind every automated interaction?

Human-like conversational AI

Responds to calls from guests using natural, fluid language that is indistinguishable from human speech.

Real-Time Interactions

Processes calls with low latency for seamless live conversations around the clock, with scheduling and inquiries handled immediately.

Automated Email Communication

Send automated emails with summaries, confirmations, or follow-ups to your teams and customers.

Transcripts and Summaries

Provide your team with detailed transcripts and accurate summaries for every call interaction.

Update the CRM and database

Automatically update customer records and relevant information directly in your existing CRM or database systems.

AI-Driven Insights and Reports

Generates analytics and performance metrics to support better decision-making and a deeper understanding of your users, so you can continue to grow.

MIA for Law Firms

24/7 Client Intake, Initial Screening, and Appointment Scheduling

Your Law Firm's Personal AI Agent

Tried and tested by customers worldwide

Your Law Firm's Personal AI Agent

Every call is answered, even when your team is busy assisting clients

Create your AI agent in just a few minutes and see how it handles client inquiries, pre-screens issues, and noticeably lightens the workload for your law firm team.

MIA entlastet Ihre Anwaltskanzlei im Alltag

96%

100%

85%

Immediate client support. Inquiries are received and assessed right away.

Your AI agent for professional client service 24/7

Client Intake & Initial Screening

24/7 Availability

Scheduling & Rescheduling

Identifying the Issue and Area of Law

Recall Management

Documents & Records

Status Inquiries from Clients

Urgent Inquiries & Forwarding

Multilingual Client Support

Automatic Follow-ups & Notifications

Intelligent Multi-Voice AI Agents

Smart Law Firms. Smart Use Cases

Get started easily. Grow flexibly.

The Right MIA Solution for Your Law Firm

Get started flexibly with MIA GO+ or choose MIA Business for custom processes, integrations, and higher call volumes.

MIA GO+

Prepaid

MIA Business (L, XL, Enterprise)

Starting at 299 €/month

One platform. Real added value