Schedule Management
MIA schedules appointments, handles rescheduling and cancellations, and synchronizes available time slots directly with your scheduling system. Changes are automatically saved in the system.
Appointment Reminders & Confirmations
MIA automatically contacts patients before their appointments, sends reminders about their visits, and can process appointment confirmations or change requests directly. This helps reduce no-shows and allows open slots to be reassigned more quickly.
Patient Inquiries
MIA answers frequently asked questions about treatments, office hours, costs, preparation, and office procedures directly over the phone, freeing your team from routine conversations.
Recall & Preventive Care
MIA actively reminds patients of follow-up appointments, preventive care, or professional teeth cleaning, and can schedule a new appointment directly upon request. The entire recall process is automated.
Lab & Pickup Information
Once a splint, prosthesis, or dental restoration is ready, MIA can automatically notify patients and coordinate the next steps. Information from integrated systems can be incorporated directly into the process.
Emergencies & Urgent Matters
MIA identifies urgent matters, gathers the most important information, and forwards it according to your practice’s defined rules. This ensures that urgent cases are handled in an organized manner, even when call volume is high.
24/7 Availability
Whether during a treatment, during lunch break, after the office closes, or on the weekend: MIA accepts inquiries, answers questions, and automatically initiates the appropriate processes.
More Focus for Your Practice Team
MIA handles routine phone calls and administrative tasks so that your team isn't constantly interrupted and can focus on the patients in the office.
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